Customer Care Executive
Train to become a confident and professional Customer Support Executive ready to work in call centers, offices, and BPOs.
Course Overview
This course prepares students for frontline roles in customer service. You’ll gain communication skills, problem-solving techniques, and knowledge of CRM tools. Perfect for those looking to join call centers, telecom support, or customer care teams.
What You'll Learn
Communication Skills
Learn professional English, tone control, and listening skills.
Customer Handling
Understand customer expectations and complaint resolution techniques.
Phone Etiquette
Speak clearly, greet properly, and close conversations professionally.
CRM Software
Introduction to Customer Relationship Management tools and ticketing systems.
Typing & Computer Use
Speed typing and navigating call center software efficiently.
Interview Preparation
Practice role plays, mock interviews, and resume building.
Program Details
- 📅 Duration: 2.5 to 3 months
- 🎓 Eligibility: 10th pass and above
- 🗣 Medium: Hindi + English
- 📍 Location: Shalimar Village, Delhi
- 🎖 Certification: Industry-recognized certificate on completion
Success Stories
“I never thought I’d speak English fluently. Now, I handle calls at a telecom BPO confidently!”
— Sunita, Age 20
“The mock interviews and training helped me land a job in customer service in my first attempt.”
— Deepak, Age 22
Your Voice, Your Power.
Enroll today and start your journey as a Customer Care Executive.